Terms & Conditions
Deposit: A 50% deposit is required on all orders following artwork approval.
Standard turn times:
- Screen print: Shipped 7-10 business days after customer artwork approval.
- Embroidery: Shipped 5-7 business days after customer artwork approval.
- Photo ID Badges: Shipped 5-7 business days after customer artwork approval.
- Custom signs, banners and glass awards: Shipped 5-7 business days after customer approval.
Rush service is available with an added fee:
- One-day turn time fee = 100% of retail value.
- Two-day turn time fee = 75% of retail value.
- Three-day turn time fee = 50% of retail value.
- Four-day turn time fee = 25% of retail value.
Payment sequence:
- Credit approval/deposit required prior to all merchandise orders.
- Net 15 days from invoice date with credit approval.
- Cards accepted: Visa, MasterCard, American Express
Changes and cancellations:
Changes and cancellations prior to embroidery or screen printing require a 15% restocking fee. No changes or cancellations can be made after items have been personalized.
Standard shipping:
Three-day UPS ground service throughout the continental United States.
